Last updated: December 13. 2013 11:11AM - 981 Views

Story Tools:

Font Size:

Social Media:
TAMIANN ADAMS - Jonesville, S.C.
 
How long did you spend trying to get on the website?
"No problem. The charts and calculators were working fine."
Were you satisfied with the coverage found?
"Actually surprised. The prices seemed fitting, but I'm still unsure what all is covered/not covered and additional costs."
Cost-wise, were you happy with what you found?
"Seems like it would be very helpful. I am self-employed, and health insurance has always been nearly unattainable."
 
LARRY PHILLIPS, 51 - Mount Airy, N.C.
 
What led you to visit the site?
"I received a notification from my current provider that my premium was going to increase by nearly 200 percent. I went on the site to look at other options and compare plans."
How were the plans you looked at?
"They were even more expensive. The plans I looked at were at least $100 more than the rate increase I received from my current provider."
Did you purchase a plan through the site?
"Shoot no. I never was able to get to where they wanted you to enter information. The plan's costs were just crazy. The site isn't secure, and there isn't any way I would put my personal information on something so unsecure."
 
LEE SCHROEDER, 38 - Leipsic, Ohio
 
How long did you spend trying to get on the website?
"I invested about 10 to 15 minutes during each of three separate times during the week of Dec. 2, 2013, attempting to access the site. I was only able to get through the first few inquiry screens, after re-submitting the basic demographic and geographic data twice, which provided me with 'summaries' of the coverage available under each plan."
Were you satisfied with the coverage found?
"I was very disappointed with the coverage offered."
Cost-wise, were you happy with what you found?
"As a single male age 38, to get anywhere near comparable coverage, still inferior coverage nonetheless, to what I personally purchase right now. I am seeing a three-fold increase in my monthly premium. I simply cannot purchase the exact same coverage that I currently have, at any premium."
 
KELLI CLOUD - Middlesboro, Ky.
 
How long did you spend trying to get on the website?
"It seem like it gave me the run around. I eventually just called the number that was given to me to get signed up that way."
Were you satisfied with the coverage found?
"It works. I rarely go to the doctor anyways."
Cost-wise, were you happy with what you found?
"I got a better price than I was expecting."
 

KENTUCKY

 
SUN COOK - Harlan, Ky.
 
How long did you spend trying to get on the website?
"I tried several times and when I was actually able to get on, it was so confusing and complicated that I could not understand what I needed to do to enroll."
Cost-wise, were you happy with what you found?
"I did get some costs printed off. ... You have to be satisfied because you have to do this, like it or not."
 
NADINE HAFEMEISTER - Harlan, Ky.
 
How long did you spend trying to get on the website?
"I got on the website fairly easy ... I didn't feel secure in giving out all my information before I could get information."
Cost-wise, were you happy with what you found?
"I don't think we have a choice about costs. I think the costs are set and we have to go with what they have chosen."
 
CARL HENSLEY, 55 - Martin County, Ky.
 
How long did you spend trying to get on the website?
"It took me three times of trying before I managed to actually enroll. The last time, I was on there for approximately an hour and a half before I was done. It's a very confusing site, not user-friendly at all."
Were you satisfied with the coverage found?
"The coverage itself doesn't seem to differ a lot from the plan I have now, so I'm hoping it works well for me."
Cost-wise, were you happy with what you found?
"No, the plan I signed up for was $78 more per month than what I'm paying now, and the co-pays are higher on this plan ($15 on old, $20 on new). The overall yearly deductibles stayed the same."
 
MIKE FORD - Middlesboro, Ky.
 
How long did you spend trying to get on the website?
"It took just a few minutes to get on the website. From there it was pretty easy to navigate."
Were you satisfied with the coverage found?
"Yes."
Cost-wise, were you happy with what you found?
"The price was fairly reasonable. It could have been a little bit better, but I can't complain."
 
CARLA WATKINS, 45 - Pikeville, Ky.
 
How long did you spend trying to get on the website?
"Almost three hours total. It was a nightmare. I was ready to scream by the time I was done."
Were you satisfied with the coverage found?
"Not at all. I was extremely disappointed, and I wish President Obama would have just left well enough alone."
Cost-wise, were you happy with what you found?
"I'm a single mom and I work to support my kids as a nursing assistant, but I have to watch every penny that I spend. It's really going to put me in a financial bind now that I will be paying $92 more a month for medical coverage than I did before, like I wasn't having it hard enough before now."
 

NORTH CAROLINA

 
NICHOLAS ELMES, 36 - Mount Airy, N.C.
 
Why did you visit the site?
"I have insurance through my company, but I wanted to see how comparable the plans were."
What did you think of the plans you reviewed?
"I qualified for a tax subsidy that would drop the costs considerably, to the point that I would be paying less for my plan than I'm paying through my company. But the downside is the deductibles offered through the plans are higher than I'm currently paying."
 

OHIO

 
RICHARD, 56, and DEBBIE, 57, HANS - Arcanum, Ohio
 
How long did you spend trying to get on the website?
"We didn't really have any problem getting on the website. We set it all up, it didn't take very long, and then I took the information and password to an insurance agent, who hadn't previously had success getting clients signed up. I think he was pleased that we brought our password and had everything set up. We didn't have any problems, and we plan to purchase health insurance through the new system once our current plan lapses."
Were you satisfied with the coverage found?
"Yes, everything looked good. It's a little less than what we're paying now. Our current plan was going to go up, but this will be lower and cover more. I had a pre-existing condition the other insurance wouldn't cover, so everything will be covered now."
 
LORA LONG, 32 - Arcanum, Ohio
 
How long did you spend trying to get on the website?
"It took several days to access the site and view the plans."
Were you satisfied with the coverage found?
"I was pretty satisfied with the coverage I found. I thought the ranges of plans were good."
Cost-wise, were you happy with what you found?
"Right now we have insurance coverage through my husband's employer and pay over $400 monthly with a $7,000 deductible that has to be met before anything is covered by the insurance. The new plans may cost more, but the coverage is better."
 
JACOB DICKE, 28 - Sidney, Ohio
 
How long did you spend trying to get on the website?
"I was able to use the HealthCare.gov website without any hiccups. Total time from start to finish took about one hour. I tried earlier in the month of November, however, and experienced a ton of issues ranging from slow-downs to crashes."
Were you satisfied with the coverage found?
"For someone like me (single, 28 years old, relatively healthy) I found the site pushing catastrophic health-care plans that feature a high deductible and monthly premium but payout at higher percentages when the deductible is met. I settled on a middle-range silver level medical and dental plan that effectively meets my current needs."
Cost-wise, were you happy with what you found?
"The website identified me as being eligible to receive an approximate tax-subsidy of $2,760 ($230 monthly) to either receive in a lump come tax time or use per month to help reduce the monthly insurance premium. This subsidy amount was based on my current yearly salary and other determining factors. I selected the monthly option, and my health-care costs, including a dental plan, are totaling $70 a month with the subsidy. My total maximum out-of-pocket yearly amount is $700, and my deductible is only $175."
 
SEAN RANK, 28 - Sidney, Ohio
 
How long did you spend trying to get on the website?
"I made multiple phone calls; it was busy. The lady I spoke to was nice. She was learning; you could tell that. She took my application over the phone."
Were you satisfied with the coverage you found?
"They were supposed to call back the next day and mail options (to me). That never happened. That has yet to happen. I tried to call back two days later and couldn't get through. I wanted to know what the pricing, coverage and deductibles would be. Now, I won't know. I'm not satisfied with Obamacare. I don't think the government should be involved in anything."
Cost-wise, were you happy with what you found?
Rank said he has decided to get health insurance from a private insurance company.
 
JENNIFER SALTIS, 31 - Troy, Ohio
 
How long did you spend trying to get on the website?
"It took almost an hour just to get the website to load, then over an hour inputting information. It then doubled my dependents, and I couldn't erase them, so the information was wrong. I wasn't even applying for my dependents, but I had to enter them anyway."
Were you satisfied with the coverage you found?
"Once I got through, the choices were ridiculous. All the plans I could even think of affording had huge deductibles and only covered the bare minimum. I can't pay $300 each month ... I'm a healthy 31-year-old with no preexisting conditions."
Cost-wise, were you happy with what you found?
"To pay for the out of pocket is more affordable than signing up for an insurance plan where there was no local doctor available. The fine is going to be more cost-efficient for me as a single mother of three than signing up for Obamacare, unfortunately."
 

PENNSYLVANIA

 
JOHN KEEGAN - Hazleton, Pa.
 
How long did you spend trying to get on the website?
"It took me from Oct. 1 to Oct. 11 to create an account. ... I tried three to six times a day, at all different times."
Were you satisfied with the coverage you found?
"No. It's more expensive than what I am paying presently."
Cost-wise, were you happy with what you found?
"If I bought a plan, which would be approximately the premium I'm paying now, I would have much higher deductibles and co-pays."
 
SUE STINE, 56 - Dallas Township, Pa.
 
How long did you zpend trying to get on the website?
"I logged on and did the whole process in 20 minutes. It was very straight-forward."
Were you satisfied with the coverage you found?
"I knew I needed a platinum plan because of pre-existing conditions. ... Copies of five plans came up. I sorted through them and chose one."
Cost-wise, were you happy with what you found?
"I'm saving $125 a month, and it's better coverage. ... I'm also getting dental insurance, and it's still cheaper."
Comments
comments powered by Disqus


Featured Businesses


Poll



Info Minute